Customer Service Advisor - Danish Speaking

Location London
Discipline: Business Support
Job type: Permanent
Salary: £25000.00 - £30000.00 per annum + TRAINING & GREAT BENEFITS
Contact name: Sophie Smith

Job ref: 9612.10
Published: 2 months ago
Startdate: ASAP

CUSTOMER SERVICE ADVISOR - DANISH SPEAKING

FULLY REMOTE - WORK FROM HOME

UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT

THE OPPORTUNITY:

Are you fluent in Danish and English looking to join a business who really make a difference? We are recruiting for a business who support people living with disabilities globally.Due to continued expansion, they are looking for a Customer Service Advisor to join their team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term development!

THE ROLE:

  • Supporting the Sales Representative team in Denmark and the USA.
  • Assist with daily administrative duties.
  • Oversee the entire order process for B2B clients ensuring accuracy, order entry, invoices and post order queries.
  • Set up and manage the client accounts.
  • Conduct client onboarding calls via Zoom/Teams, welcome new clients and represent the company.
  • Be the main point of contact for clients, assist with any enquiries.

THE PERSON:

  • Must be fluent verbally and written in Danish and English.
  • Must be able to work flexible hours, you may need to have calls with US based clients.
  • Have experience within a customer focused, Sales Advisor, Sales Support, Sales Representative, Customer Service, Sales and Customer Service Administrator or similar type or role
  • Strong Microsoft skills as well as CRM/CMS.
  • Must be confident in having client video calls.
  • Excellent organisation skills.

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