CUSTOMER SERVICE ADVISOR - DANISH SPEAKING
FULLY REMOTE - WORK FROM HOME
UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT
THE OPPORTUNITY:
Are you fluent in Danish and English looking to join a business who really make a difference? We are recruiting for a business who support people living with disabilities globally.Due to continued expansion, they are looking for a Customer Service Advisor to join their team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term development!
THE ROLE:
- Supporting the Sales Representative team in Denmark and the USA.
- Assist with daily administrative duties.
- Oversee the entire order process for B2B clients ensuring accuracy, order entry, invoices and post order queries.
- Set up and manage the client accounts.
- Conduct client onboarding calls via Zoom/Teams, welcome new clients and represent the company.
- Be the main point of contact for clients, assist with any enquiries.
THE PERSON:
- Must be fluent verbally and written in Danish and English.
- Must be able to work flexible hours, you may need to have calls with US based clients.
- Have experience within a customer focused, Sales Advisor, Sales Support, Sales Representative, Customer Service, Sales and Customer Service Administrator or similar type or role
- Strong Microsoft skills as well as CRM/CMS.
- Must be confident in having client video calls.
- Excellent organisation skills.
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