Personal Lines Account Handler

Location Manchester
Discipline: Insurance
Job type: Permanent
Salary: £25000.00 - £30000.00 per annum
Contact name: James Lloyd

Job ref: 11855.1
Published: about 1 month ago
Startdate: ASAP

Personal Lines Account Handler With Acturis Experience
(Hybrid after Probation)

Are you an experienced personal lines account handler looking for a rewarding opportunity? Our client, a leading insurance brokerage firm in Manchester, is seeking a talented individual to join their dynamic team. This role offers a competitive salary of up to £30,000 and the opportunity to work hybrid after successful completion of the probationary period.
Key Responsibilities:

  • Handle personal lines insurance accounts, with a focus on high-net-worth (HNW) clients
  • Provide exceptional customer service and support for new business and renewals
  • Utilise Acturis software to manage client accounts and policies efficiently
  • Develop strong relationships with clients, insurers, and service providers
  • Negotiate favourable terms and pricing for clients
  • Adhere to company processes, procedures, and broking team standards
  • Support and collaborate with other broking teams as needed

Required Qualifications and Experience:

  • Proven experience as a personal lines account handler, preferably with HNW client exposure
  • Proficiency in using Acturis insurance software
  • Strong business acumen and ability to follow management objectives
  • CII qualification or actively working towards completion
  • Excellent MS Office skills, including Word, Excel, and Outlook
  • Strong influencing, negotiating, problem-solving, and analytical abilities
  • Adaptable, focused, and professional demeanour
  • Confident telephone manner and excellent communication skills
  • Commitment to continuous learning and professional development


  • Competitive salary up to £30,000
  • 25 days of annual leave
  • Hybrid working (remote and in-office) after probation

If you possess the required skills and experience, please submit your CV for immediate consideration. We are actively shortlisting candidates for interviews.

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