Account Handler

Location Birmingham
Discipline: Insurance Recruitment
Job type: Permanent
Salary: £35000.00 - £40000.00 per annum + Hybrid Working
Contact name: Dervla O'Driscoll

Job ref: 16157
Published: 2 days ago
Startdate: ASAP


COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to £40,000 DoE PLUS HYBRID WORKING


THE OPPORTUNITY:


A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries. You'll work with mid-market and corporate clients, handling policies typically starting from around £15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.


BENEFITS:

  • 25 days holiday plus Christmas and Bank Holidays
  • Healthcare package
  • 3x death in service cover
  • Car parking facilities
  • Bonus scheme
  • Study payment and study leave support
  • Corporate membership paid
  • Hybrid working: typically 2 days home, 3 days in office

THE ROLE:

  • Supporting Account Executives with client management and portfolio maintenance
  • Liaising with clients and insurers to resolve queries
  • Assisting with mid-term adjustments and renewal processes
  • Preparing renewal documentation and reports for review
  • Building and maintaining positive client relationships
  • Handling day-to-day account administration tasks

THE CANDIDATE:

  • Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services
  • Exposure to commercial insurance policies, ideally mid-market clients
  • Strong organisational and communication skills
  • Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)
  • A proactive and client-focused approach

TO APPLY:


We are currently shortlisting for interview. If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

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