Customer Service Administrator

Location Wigan
Discipline: Business Support
Job type: Permanent
Salary: £21000.00 - £25000.00 per annum + PROGRESSION & GREAT BENEFITS
Contact name: Sophie Smith

Job ref: 9658.3
Published: about 1 month ago
Startdate: ASAP





Recruited are recruiting on behalf of a well established manufacturing company. You will be responsible for providing administration support, monitoring and overseeing the successful completion of projects and you will play a crucial role in supporting the Project Managers and Regional Sales Managers and ensuring the smooth operation of our sales processes within the manufacturing sector.

This is a great opportunity for someone from a Sales Support, Customer Service, Internal Sales or similar role.


  • Stay up to date with new product launches, product specifications and product information
  • Maintaining and updating the company database
  • Answer phone calls when needs be to assist with any customer enquiries
  • Responding to customer enquiries via email
  • Daily processing of orders
  • Provide general administrative support to the sales department as needed
  • Ensuring all customers receive an excellent service
  • Recording all necessary information and adding data onto
  • To maintain the CRM database to enable the business to track and develop its pipeline for all products


  • General interest in manufacturing is a bonus
  • A good telephone manner is a must and should be comfortable and confident answering calls and dealing with customer queries
  • Competent in Microsoft Office packages and CRM systems advantageous
  • High attention to detail
  • Must have strong verbal and written communication skills
  • Effective organisational skills
  • Driven and determined individual
  • Excellent customer service/ care skills

Get Recruited is acting as an Employment Agency in relation to this vacancy.